All prices quoted are correct at time of going to press, due to circumstances beyond our control these may change, including rate of Value Added Tax. The price levied will be confirmed at the time of ordering. Incorrect/Faulty goods must be returned to us before replacements will be dispatched.

We strive to keep the majority of the products listed on our website in stock at all times. Occasionally some items are out of stock. If you order an item that is out of stock, we will contact you within 48 hours (2 working days) and advise you when the item is due back in or of any comparable product that is available. We will not take payment at this stage, and won't take payment until you either confirm you are happy to wait or decide on another product.

We make samples upon customer's request. Samples are free of charge, but customers should bear freight costs. We accept overseas agency agreements, which can bestow favorable prices and services while ensuring the agent's confidentiality. We provide attentive and satisfactory aftersales services. All these are handled by our customer service representatives.

Were you aware that Master Services is a great source for parts and accessories as well as for service? That's right. Our relationship with numerous manufacturers and warranty companies gives us deep discounts on parts and accessories. You can take advantage of our parts inventory by sending us your requested part information. . It has never been easier to get the best parts and accessories delivered to your door at affordable prices

PHS offers two easy choices in order to assist you with your service needs. The first way is by offering you the opportunity to speak directly with a technical expert in order to help the do-it-yourselfer troubleshoot an item. The second way Master Services can assist with your service needs is by sending a technical specialist to your home, shop, hotel, or gym. All work is performed by a Master Services authorized technician and includes both parts and labor warranties. All completed service request forms will be responded to by phone by a Master Services agent within two business days so as to get your equipment on the mend quickly.